Privacy Policy

1. Information We Collect

• • Personal identification information (name, email address, phone number)
• • Business information (company name, industry, role)
• • Usage data and analytics about how you interact with our services
• • Technical information (IP address, browser type, device information)
• • Communication records (emails, chat logs, support tickets)

2. How We Use Your Information

• • To provide and maintain our AI consulting and development services
• • To communicate with you about services, updates, and support
• • To improve our services and develop new features
• • To comply with legal obligations and protect our rights
• • To send marketing communications (with your consent)

3. Information Sharing

• • We do not sell, trade, or rent your personal information to third parties
• • We may share information with trusted service providers who assist our operations
• • Information may be disclosed when required by law or to protect our rights
• • Anonymous, aggregated data may be shared for industry research
• • Business transfers may include customer information as part of assets

4. Data Security

• • We implement industry-standard security measures to protect your data
• • All data transmission is encrypted using SSL/TLS protocols
• • Access to personal information is restricted to authorized personnel only
• • Regular security audits and penetration testing are conducted
• • Data backups are encrypted and stored in secure locations

5. Data Retention

• • Personal data is retained only as long as necessary for the stated purposes
• • Account information is kept for the duration of your relationship with us
• • Communication records are retained for 7 years for business purposes
• • Technical logs and analytics data are retained for 2 years
• • You may request deletion of your personal data subject to legal requirements

6. Your Rights (GDPR Compliance)

• • Right to access: Request copies of your personal data
• • Right to rectification: Request correction of inaccurate data
• • Right to erasure: Request deletion of your personal data
• • Right to restrict processing: Limit how we use your data
• • Right to data portability: Receive your data in a structured format
• • Right to object: Opt-out of certain types of data processing

7. Cookies and Tracking

• • We use essential cookies to ensure proper website functionality
• • Analytics cookies help us understand user behavior and improve services
• • Marketing cookies enable personalized advertising and content
• • You can control cookie preferences through our cookie banner
• • Third-party services may set their own cookies subject to their policies

8. International Data Transfers

• • Data may be processed in countries outside your residence
• • We ensure adequate protection through approved transfer mechanisms
• • Standard Contractual Clauses are used for EU data transfers
• • Data Processing Agreements are maintained with all vendors
• • Local data residency options are available upon request

9. Children's Privacy

• • Our services are not intended for children under 16 years of age
• • We do not knowingly collect personal information from children
• • If we discover we have collected child data, it will be deleted immediately
• • Parents may contact us to request removal of their child's information

10. Policy Updates and Contact

• • We may update this privacy policy to reflect changes in our practices
• • Significant changes will be communicated via email or website notice
• • Continued use of services constitutes acceptance of updated policy
• • For privacy concerns, contact us at: privacy@neointelli.com
• • Data Protection Officer: dpo@neointelli.com